QuickInspect

Security &
Data Protection

How QuickInspect.me protects your data, ensures compliance, and safeguards AI-powered features.

GDPR Compliant ISO Certified Infrastructure EU Data Residency AI Data Privacy
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Contents

What This Presentation Covers

An overview of the security measures, data protection policies, and compliance standards that underpin QuickInspect.me.

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Security Guidelines

Encryption, access controls, backups, and infrastructure security

02

Data Protection

GDPR and CCPA compliance, data controller roles

03

Data Processing

ISO certifications, processing examples, retention policies

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AI Security

AI data handling, model isolation, prompt safety

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01
🔒

Security Guidelines

How we keep your data safe with industry-standard security measures

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Security

Security Guidelines

All services encrypt data in transit using HTTPS and logically isolate customer data. QuickInspect.me implements strict security measures to minimize risks.

Restricted Access

Access limited to employees with a legitimate business purpose

2-Factor Authentication

All employee data access requires 2FA sign-in

Daily Backups

Automatic daily backups for both files and datasets, with client-side backup options

Soft Deletes

Every dataset can be restored even after deletion

ISO Certified Auth

Authentication services are ISO 27001 certified

EU Data Centers

Data processed in European data centers (EU-West) Frankfurt, Germany

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Security

Encryption & Infrastructure

Multiple layers of encryption and security protect your data at rest and in transit.

🔐

TLS/HTTPS Encryption

All data in transit is encrypted using TLS 1.2+ / HTTPS. No unencrypted connections are permitted to any service endpoint.

🗃

Encryption at Rest

All stored data (Firestore, Cloud Storage) is encrypted at rest using AES-256 encryption managed by Google Cloud.

🌐

Google Cloud Infrastructure

Built on Google Cloud Platform, benefiting from Google's world-class physical security, DDoS protection, and network monitoring.

🛠

Security Rules & Isolation

Firestore security rules enforce per-tenant data isolation. Users can only access data belonging to their organization.

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Security

Access Control & Authentication

Fine-grained role-based access ensures users only see what they need.

👤

Role-Based Access

Four user roles (Free, Standard, KeyUser, Admin) with escalating permissions for data access and management.

🔑

2FA & Biometrics

Two-factor authentication with recovery codes. Biometric login (Face ID, fingerprint) supported on mobile devices.

📝

Audit Trail

All data modifications are logged with timestamps and user identifiers for full traceability and compliance audits.

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02
🛡

Data Protection

GDPR and CCPA compliance, data ownership, and your rights

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Data Protection

GDPR & CCPA Compliance

QuickInspect.me is fully compliant with the EU General Data Protection Regulation and the California Consumer Privacy Act.

🇪🇺

GDPR (EU)

QuickInspect.me uses Google Cloud as a "data processor" under GDPR. The regulation replaced the 1995 EU Data Protection Directive on May 25th, 2018.

🇺🇸

CCPA / CPRA (California)

We operate as a "service provider" under CCPA/CPRA, the California privacy laws that took effect January 1, 2020 and January 1, 2023 respectively.

Data Controller

Customers act as the "data controller" (GDPR) or "business" (CCPA/CPRA) for any personal data. Data is under the customer's control at all times.

📜

Individual Rights

Customers are responsible for fulfilling individuals' rights with respect to their personal data, including access, deletion, and portability requests.

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Data Protection

Google Cloud & Data Governance

Services provided are governed by the Google Cloud Platform Terms of Service, with comprehensive data processing agreements in place.

GCP Terms of Service

Core services are governed by Google Cloud Platform Terms of Service

Data Processing Agreement

Google acts as data processor with contractual obligations under GDPR

Google Analytics (Separate)

Google Analytics is a separate service subject to its own terms

Data Residency

All data stored in EU-West (Frankfurt, Germany) unless otherwise required

Customer Control

Customers retain full ownership and control over their data at all times

Data Portability

Customers can export all their data at any time in standard formats

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03
🗂

Data Processing

ISO certifications, service-level compliance, and data processing examples

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Data Processing

Data Processing Under GDPR

When customers use QuickInspect.me services, we operate as a data processor under GDPR and as a service provider under CCPA/CPRA, handling data on their behalf.

📄

Data Processor Role

We process customer data strictly on behalf of and under the instructions of our customers. We do not use customer data for our own purposes.

📋

Certified Infrastructure

The services provided by Google Cloud Platform are certified under major privacy and security standards including ISO 27001, SOC 1/2/3.

🕒

Data Retention

Retention periods are customizable per customer. Data is removed from live and backup systems within 180 days after deletion request.

🗑

Data Deletion

Customers can request complete deletion of their data at any time. Soft deletes allow recovery within a grace period before permanent removal.

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Data Processing

ISO & SOC Certifications

Compliance certifications for all Google Cloud services used by QuickInspect.me.

Service ISO 27001 ISO 27017 ISO 27018 SOC 1 SOC 2 SOC 3
Database (Firestore)
Server Functions
Cloud Storage
Authentication
Push Messages
Analytics / Crashlytics
Dynamic Links
Web Hosting
Server Configuration
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Data Processing

Data Processing Examples

How specific types of user data are handled and retained.

User Data How Data Is Used
User-generated input
(reports, images)
Securely processed via HTTPS and stored in our database / cloud storage on Google Cloud. Data retention time is customizable per customer.
IP addresses Used to execute event-handling and HTTP functions. Retained only temporarily to provide the service.
Passwords, emails,
phone numbers
Used for authentication and account management. User-agent strings and IPs provide added security during sign-up. Auth IPs kept for a few weeks; other auth data removed within 180 days of user deletion.
Installation IDs Used to determine which devices receive push messages. Retained until user requests deletion, then removed within 180 days.
Crash traces &
Installation UUIDs
Used to associate crashes with projects and measure impact. Minidump data discarded after processing. Crash data retained for 90 days before removal.
Device specs (iOS) Dynamic Links uses device specs and IP addresses on iOS to open newly-installed apps in context. Stored only temporarily.
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04

AI Security & Data Privacy

How AI features are secured and how your data is protected during AI processing

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AI Security

AI Architecture & Data Flow

QuickInspect.me uses Google's Vertex AI / Gemini for AI features. Here's how data flows through the AI pipeline securely.

💪

Vertex AI (Google Cloud)

All AI processing runs on Google's Vertex AI within our GCP project. Data stays within Google's infrastructure and is subject to GCP's security standards.

🚫

No Third-Party Data Sharing

Customer data sent to AI is never shared with third parties. It is not used by Google to train or improve foundation models.

🚲

Data in Transit

All AI API calls are encrypted via TLS. Data is transmitted directly from our Cloud Functions to Vertex AI within the GCP network — never over the public internet.

🕘

No Persistent Storage

AI inputs and outputs are processed in real-time and not persistently stored by the AI service. Only results saved by the user are retained in the database.

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AI Security

AI Data Privacy Guarantees

Your inspection data is protected before, during, and after AI processing.

No Model Training on Your Data

Google's Vertex AI does not use customer data to train, retrain, or improve any AI/ML models

Tenant Isolation

AI requests are scoped to each customer's organization. One customer's data is never visible to another's AI context

Minimal Data Exposure

Only the specific text or data needed for the AI task is sent. Full database contents are never transmitted to the AI model

EU Data Processing

Vertex AI requests are processed within EU regions, consistent with our data residency commitments

User-Controlled AI

AI features are opt-in. Users choose when to invoke AI assistance and can review all AI-generated content before applying

Audit Logging

All AI interactions are logged for transparency, including which user triggered the request and when

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AI Security

AI Safety & Guardrails

Built-in safety mechanisms ensure AI outputs are reliable and appropriate for professional use.

🛡

Content Safety Filters

Vertex AI applies Google's safety filters to prevent generation of harmful, biased, or inappropriate content in inspection reports.

🔍

Human Review Required

AI-generated content is always presented as a suggestion. Users must explicitly review and approve before any changes are applied.

🛠

Scoped System Prompts

AI models operate within tightly scoped system prompts specific to inspection/survey domains, preventing off-topic or unsafe outputs.

AI Features in QuickInspect

AI Report Writing

Draft, rewrite, and improve inspection report sections with context-aware AI

AI Translation

Translate reports and findings into 30+ languages while preserving technical terminology

AI Finding Suggestions

Get intelligent recommendations for findings based on inspection context

AI Chat Assistant

Conversational AI to help with report content, terminology, and best practices

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AI Security

Vertex AI Compliance & Terms

Google's Vertex AI service is covered by the same enterprise-grade compliance as Google Cloud Platform.

📋

GCP Data Processing Terms

Vertex AI is covered by Google Cloud's Data Processing Addendum, which includes GDPR-compliant data processing commitments and standard contractual clauses.

🔒

ISO 27001 Certified

Vertex AI inherits Google Cloud's ISO 27001, ISO 27017, and ISO 27018 certifications, ensuring information security management best practices.

🎯

SOC 2 / SOC 3 Compliant

Independent audits confirm that Vertex AI meets the Trust Services Criteria for security, availability, processing integrity, and confidentiality.

📚

Google AI Principles

All AI services adhere to Google's published AI Principles, including commitments to safety, fairness, accountability, and privacy by design.

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Summary

Security at a Glance

A summary of the security and data protection measures in place across QuickInspect.me.

AES-256
Encryption at Rest
TLS 1.2+
Encryption in Transit
EU-West
Data Residency
ISO
27001 / 27017 / 27018

GDPR & CCPA Compliant

Full compliance with EU and California privacy regulations

AI Data Never Used for Training

Vertex AI does not use your data to improve models

Role-Based Access + 2FA

Fine-grained permissions with two-factor authentication

Daily Backups + Soft Deletes

Comprehensive data recovery and retention controls

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QuickInspect QuickInspect

Your Data Is Safe With Us

Questions about security or data protection?
Contact us at any time.

Visit quickinspect.me
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